At Treetops at
Sutton we respect the privacy of the children attending the Club and the
privacy of their parents or carers. The personal information that we collect
about you and your child is used only to provide appropriate care for them,
maintain our service to you, and communicate with you effectively. Our lawful
basis for processing the personal information relating to you and your child is
so that we can fulfil our contract with you. Our legal condition for processing
any health-related information that you provide about your child is so that we
can provide appropriate care for that child.
Any information that you provide is kept
secure. Data that is no longer required* is erased after your child has ceased
attending our Club.
We will use the contact details you give
us to contact you via phone, email and social media so that we can send you
information about your child, our Club and other relevant news, and so that we
can communicate with you regarding payment of our fees.
We will only share personal information
about you or your child with another organisation if we:
·
have a safeguarding concern about your child
- are
required to by government bodies or law enforcement agencies
- engage
a supplier to process data on our behalf (eg to take online bookings, or
to issue invoices)
- have
obtained your prior permission.
You have the right to ask to see the
data that we have about yourself or your child, and to ask for any errors to be
corrected. We will respond to all such requests within one month. You can also
ask for the data to be deleted, but note that:
·
we will not be able to continue
to care for your child if we do not have sufficient information about them
·
even after your child has left our
care, we have a statutory duty to retain some types of data for specific
periods of time* so can’t delete everything immediately.
If you have a complaint about how we
have kept your information secure, or how we have responded to a request to
access, update or erase your data, you can refer us to the Information
Commissioner’s Office (ICO).
* We do need to retain
certain types of data (such as records of complaints, accidents, and
attendance) for set periods of time after your child ceases to be in our care,
but we delete as much personal data as we can as soon as possible.